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WHAT TYPE OF FLOWERS DO YOU OFFER?
We offer a wide variety of flowers, including roses, lilies, tulips, sunflowers, carnations, and more. Our selection varies seasonally to ensure freshness and diversity. Please visit our product pages to see our offering.
HOW DO YOU ENSURE THE FRESHNESS DURING SHIPPING?
We use special packing techniques and overnight shipping to preserve the freshness of our flowers during transit. Each bloom is carefully handled and packaged to maintain its beauty and vitality.
DO YOU OFFER OVERNIGHT SHIPPING?
Yes, we utilize overnight shipping to ensure that your flowers arrive at your doorstep as fresh as possible.
WHAT IS YOUR RETURN POLICY?
Due to the perishable nature of flowers, we do not accept returns. If you have any issues with your order, please contact us at hello@freshfloralsdirect.com and we will do what we can to make it right.
CAN I SPECIFY DELIVERY DATES FOR MY ORDERS?
Yes, we require that you specify the delivery date for your orders. We recommend having your flowers delivered 2-3 days before your event.
ARE THERE ANY ADDITIONAL FEES FOR SHIPPING OR HANDLING?
We offer FREE SHIPPING on all orders!
DO YOU PROVIDE CARE INSTRUCTIONS FOR THE FLOWERS UPON DELIVERY?
Yes, each order comes with care instructions to help you keep your flowers fresh and vibrant for as long as possible.
CAN I TRACK MY ORDER ONCE IT HAS BEEN SHIPPED?
Yes, you will receive a tracking number once your order has been shipped, allowing you to track its status until it reaches your doorstep.
HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER?
We recommend placing your order as early as possible. The earlier you place your order, the better we can source your flowers. We require orders to be placed at least 1 week in advance in order to allow time for harvesting and shipping.
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we only offer shipping within the contiguous United States.
ARE OUR FLOWERS FRESH-CUT?
Yes! Our flowers are shipped directly from farms, meaning they are fresher than what you'd typically find at a florist or grocery store.
WILL MY FLOWERS ARRIVE IN FULL BLOOM?
No, our flowers are shipped in bud form to maximize their vase life. Give them a fresh cut and a little time in water, and they’ll bloom beautifully.
DO YOU INCLUDE FLOWER FOOD?
Yes, each order comes with flower food to help extend the life of your blooms.
HOW DO I CARE FOR MY FLOWERS ONCE THEY ARRIVE?
Trim the stems at an angle.
Place them in fresh water with the included flower food.
Keep them away from direct sunlight and heat.
Change the water every two days.
MY FLOWERS LOOK WILTED UPON ARRIVAL. WHAT SHOULD I DO?
This is normal! Flowers are dehydrated from travel. Trim the stems and place them in water immediately. Within a few hours, they should perk up beautifully.